Sales & Service Ambassador

Luxury Retail | London
Salary: £30,000 – £40,000

We are currently recruiting for a Sales & Service Ambassador to join a prestigious luxury retail environment in London.

This opportunity is ideal for individuals who are passionate about delivering exceptional customer service, building long-term client relationships, and working within a refined and high-performing retail environment.

The Role

As a Sales & Service Ambassador, you will provide a personalised and memorable experience for every client entering the store. You will contribute to the overall success of the boutique by delivering excellent service, building client relationships, and supporting sales performance. 

Key Responsibilities

• Deliver exceptional customer service to all clients

• Build strong and lasting relationships with customers

• Support the achievement of store sales targets

• Maintain excellent product knowledge across categories

• Ensure the boutique is presented to the highest standards

• Accurately capture and maintain client information

• Support stock organisation and store operations

• Work collaboratively with the wider team

Candidate Profile

• Previous experience within luxury retail, premium retail, or high-end hospitality

• Strong passion for client experience and service

• Excellent communication and interpersonal skills

• Professional, positive, and proactive attitude

• Ability to work well within a team environment

• Adaptable and confident in a fast-paced/demanding setting

Why Join

• Join a luxury brand with strong heritage and history

• Work within a company known for excellent employee satisfaction

• Many employees build long-term careers (5–10+ years) within the brand

• Opportunity to work in prestigious London retail locations

• Be part of a collaborative and supportive team environment

Additional Information

• Salary: £30,000 – £40,000 depending on experience

• Candidates must be available to attend induction on 11th May

• No holidays booked until July

• Openness to Fixed-Term Contract roles

• Flexibility to work in Harrods and/or Cadogan (Sloane Street)