BUSINESS MANAGER – LUXURY FRAGRANCE

KNIGHTSBRIDGE | MULTI-BOUTIQUE | FULL-TIME

OFFERING:

• Salary up to £40,000 + performance bonus
• Opportunity to oversee three boutique locations
• Join a prestigious and fast-growing luxury fragrance house
• Autonomy to drive client experience and commercial performance

ABOUT:

• Renowned luxury fragrance brand with a strong global presence
• Located across key areas within the most iconic department Store.
• Known for exceptional craftsmanship and elevated client journeys
• Focus on exclusivity, storytelling, and personalised service

RESPONSIBILITIES:

• Oversee and drive sales performance across three boutique locations
• Elevate in-store client experience through strong clienteling and service standards
• Lead and develop teams to consistently achieve and exceed KPIs
• Build strong relationships with stakeholders and external partners to enhance brand presence

REQUIREMENTS:

• Experience as a Boutique Manager or Store Manager within luxury retail
• Strong commercial awareness with a hands-on, sales-driven mindset
• Proven ability to build client relationships and drive repeat business
• Confident, polished, and able to act as a true brand ambassador

Due to high application volumes, only shortlisted candidates will be contacted.

We are a boutique recruitment firm specialising in premium and luxury retail recruitment.

Follow us on LinkedIn, Instagram, and Facebook for the latest opportunities.

TEAM MANAGER – FINE JEWELLERY | LONDON

Up to £57,000 + Bonus + Benefits – Department Store

We are partnering with a prestigious fine jewellery environment within a leading London department store to recruit an experienced and motivated Team / Department Manager. This role blends hands-on leadership, client development, and commercial responsibility, ensuring an exceptional luxury experience at every stage of the client journey. Experience managing larger teams is highly desirable.

Key Responsibilities:

• Lead, coach, and develop a high-performing team of sales professionals to consistently achieve and exceed targets
• Oversee daily department operations, including stock management, visual merchandising, and KPI performance tracking
• Deliver outstanding client service, building and maintaining long-term relationships with high-value clients
• Monitor individual and team performance, providing ongoing feedback, coaching, and structured training
• Support and execute promotional campaigns, product launches, and exclusive client events

Requirements:

• Proven management experience within fine jewellery or high-value luxury retail, ideally managing larger teams
• GIA, FGA, or equivalent gemmology qualification highly desirable
• Strong expertise in luxury clienteling and commercial sales strategy
• Excellent leadership, communication, and organisational abilities
• Genuine passion for fine jewellery and delivering a premium client experience

What we offer:

• Competitive salary up to £57,000 + performance-based bonuses
• Comprehensive benefits package
• Ongoing training and career development within luxury retail and fine jewellery

How to apply:

 Submit your CV to Larissa@360talentlondon.com

If this sounds like you, please send your CV to larissa@360talentlondon.com for immediate consideration.

Applicants must speak fluent English and have the right to work in the UK.

360 Talent is a high-end retail recruitment firm connecting premium and luxury brands with top talent across global markets. Discover more opportunities via our website and follow us on LinkedIn, Instagram, and TikTok.

Fine Watches and Fine Jewellery Expert

�� Old Bond Street.

Salary: £49,000 – £59,000

 

We’re looking for a passionate and knowledgeable Watches & Fine Jewellery Specialist to join our team. You’ll be the in-store expert, guiding clients with confidence, sharing your technical expertise, and bringing the artistry of our pieces to life through storytelling.

 

What you’ll do:

 

• Advise and support clients in selecting watches and jewellery, focusing on long-term relationships over sales.
• Mentor colleagues and share knowledge through training and day-to-day guidance.
• Provide insights to influence assortment and support in-store activations.
• Be the go-to reference for technical queries, product specifications, and market trends.

 

What we’re looking for:

 

• Proven experience in luxury Watches & Fine Jewellery.
• Strong technical knowledge of watch movements, complications, materials, and jewellery construction.
• Passion for client engagement and the ability to translate technical details into inspiring stories.
• Collaborative, discreet, and team-focused with a genuine love for mentoring others.

 

Must have:

 

• GIA or/and FHH certifications.
• Active in collector communities or industry networks.

 

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.

360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & Ticktock!

 

STORE MANAGER – LUXURY FASHION
MENSWEAR & WOMENSWEAR | FULL-TIME

OFFERING:

• Competitive salary up to £70,000

• Opportunity to lead a high-profile dual-site boutique within one of the world’s most prestigious luxury retail environments

• Work with an established luxury fashion house known for innovation, craftsmanship, and strong global presence

• Lead and develop a team of 9, driving performance, client engagement, and boutique excellence

ABOUT:

• Renowned international luxury fashion house celebrated for its heritage, creativity, and modern sophistication

• Boutique environment delivering elevated client experiences and personalised service

• Strong focus on clienteling, VIP relationships, and private client development

• Culture centred around performance, craftsmanship, and luxury service standards

RESPONSIBILITIES:

• Lead the boutique’s overall commercial performance, team development, and daily operations

• Inspire, coach, and develop a team of 9 to deliver exceptional service and consistently exceed sales targets

• Drive VIP clienteling strategies, hosting client events and building long-term client relationships

• Oversee P&L performance, stock management, visual merchandising standards, and operational excellence

REQUIREMENTS:

• Extensive experience managing luxury fashion boutiques, ideally across both menswear and womenswear

• Proven track record of driving sales performance and managing VIP clientele

• Strong leadership capabilities with experience coaching and developing high-performing teams

• Commercially minded with a strong understanding of RTW collections, fashion trends, and luxury service standards

 

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.

360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

LUXURY SALES ASSOCIATE – LONDON

MULTIPLE BOUTIQUE & DEPARTMENT STORE LOCATIONS | FULL-TIME

 

WHAT’S ON OFFER

• Basic salary up to £27,000 plus commission
• Opportunities across both boutique and department store environments
• Clear career progression with structured training and ongoing development
• Fast-paced, high-performing teams within globally recognised brands

 

THE BRAND

• Established luxury house known for craftsmanship, heritage, and contemporary design
• Client-focused cultures with a strong emphasis on storytelling and product expertise
• Environments that prioritise relationship-building over transactional selling

 

THE ROLE

• Deliver a polished, personalised luxury customer experience
• Build and maintain strong client relationships through CRM and clienteling
• Drive sales through styling, storytelling, upselling, and cross-selling
• Consistently achieve personal and store KPIs

 

THE PROFILE

• Minimum one year of experience in premium or luxury retail
• Commercially driven with strong communication skills
• Confident, polished, and passionate about luxury fashion
• Proactive sales mindset with excellent relationship-building ability

 

Due to the high volume of applications, only shortlisted candidates will be contacted.

We are a boutique recruitment firm specialising in premium and luxury retail.

Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest opportunities.

Sales & Service Ambassador

Luxury Retail | London
Salary: £30,000 – £40,000

We are currently recruiting for a Sales & Service Ambassador to join a prestigious luxury retail environment in London.

This opportunity is ideal for individuals who are passionate about delivering exceptional customer service, building long-term client relationships, and working within a refined and high-performing retail environment.

---

The Role

As a Sales & Service Ambassador, you will provide a personalised and memorable experience for every client entering the store. You will contribute to the overall success of the boutique by delivering excellent service, building client relationships, and supporting sales performance. 

---

Key Responsibilities

• Deliver exceptional customer service to all clients

• Build strong and lasting relationships with customers

• Support the achievement of store sales targets

• Maintain excellent product knowledge across categories

• Ensure the boutique is presented to the highest standards

• Accurately capture and maintain client information

• Support stock organisation and store operations

• Work collaboratively with the wider team

---

Candidate Profile

• Previous experience within luxury retail, premium retail, or high-end hospitality

• Strong passion for client experience and service

• Excellent communication and interpersonal skills

• Professional, positive, and proactive attitude

• Ability to work well within a team environment

• Adaptable and confident in a fast-paced/demanding setting

---

Why Join

• Join a luxury brand with strong heritage and history

• Work within a company known for excellent employee satisfaction

• Many employees build long-term careers (5–10+ years) within the brand

• Opportunity to work in prestigious London retail locations

• Be part of a collaborative and supportive team environment

---

Additional Information

• Salary: £30,000 – £40,000 depending on experience

• Candidates must be available to attend induction on 11th May

• No holidays booked until July

• Openness to Fixed-Term Contract roles

• Flexibility to work in Harrods and/or Cadogan (Sloane Street)

Assistant Manager – Leather Goods

New Bond Street Flagship Opening

Salary: Up to £50,000 + Amazing Benefits & Bonus

 

An iconic French luxury Maison, globally recognised for its uncompromising craftsmanship, heritage, and timeless approach to leather goods, is opening a new flagship boutique on Bond Street. Rooted in artisanal excellence and understated elegance, the brand represents discretion, quality, and emotional connection over overt display. Every piece reflects generations of savoir-faire and a deep respect for craftsmanship, materials, and long-term client relationships.

 

They are seeking a refined and emotionally intelligent Assistant Manager – Leather Goods to support the leadership of this prestigious new opening.

 

The Role

 

As Assistant Manager, you will partner closely with the Store Director to ensure the leather goods department operates to the highest standards of luxury service, operational excellence, and commercial performance. You will lead by example on the shop floor, embodying quiet confidence and calm authority while cultivating meaningful relationships with a discerning international clientele.

 

Key responsibilities include:

• Supporting the Store Director in daily boutique operations
• Leading, coaching and developing a high-performing leather goods team
• Delivering exceptional, personalised client experiences
• Managing and nurturing VIC and HNW client relationships
• Driving commercial performance and category growth
• Acting as a role model for brand values, service and behavioural standards
• Supporting recruitment, onboarding and team development

 

About You:

• Experience in luxury retail leadership, ideally within leather goods or accessories
• Proven ability to manage and develop high-performing teams
• High emotional intelligence and strong interpersonal awareness
• Grounded, calm and composed under pressure
• Well spoken, articulate and confident with international clientele
• Commercially aware with strong attention to detail
• A natural relationship builder with a discreet and service-led approach

 

This is an exceptional opportunity to join one of the world’s most respected luxury houses at the moment of a landmark flagship opening on Bond Street.

If you are driven by excellence, craftsmanship and meaningful client relationships, we would love to hear from you.

 

360 Talent specialises in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

Art Sales Executive – Luxury Art Gallery, Central London Department Store

Location: Prestigious Department Store – Central London

Salary: Starting from £30,000 (depending on experience) + Commissions + Excellent Company Benefits

About the Role:
An exciting opportunity has arisen for a passionate and commercially driven Art Sales Executive to join a renowned luxury art gallery located within one of Central London’s most prestigious department stores. This role is perfect for an ambitious individual with a strong background in art sales, ready to engage with an international clientele and contribute to the continued success of a highly respected gallery environment.

Responsibilities:

• Deliver exceptional service and expert guidance to clients purchasing fine art and collectible pieces.

• Drive sales performance by achieving and exceeding individual and gallery targets.

• Build and maintain long-term relationships with collectors, VIP clients, and art enthusiasts.

• Represent the gallery’s identity with professionalism, passion, and deep product knowledge.

• Support the presentation of artworks, ensuring the space reflects the highest luxury standards.

• Assist with exhibitions, events, and promotional initiatives within the department store setting.

• Work closely with gallery management to ensure smooth daily operations and client satisfaction.

Requirements:

• Proven experience in art sales, luxury retail, or gallery environments is essential.

• Strong commercial awareness with a genuine passion for fine art and client engagement.

• Confident communicator with the ability to build trust and rapport with high-net-worth clients.

• Polished, professional approach suited to a luxury department store setting.

• Motivated, target-driven, and eager to grow within the art and luxury sector.

Offering:

• Salary starting from £30,000, depending on experience, plus bonus and benefits.

• The chance to join a respected art gallery in a prime Central London luxury location.

• Excellent career development opportunities within the art and luxury retail world.

This is a fantastic opportunity for an experienced Art Sales professional looking to take the next step in their career. Apply today with your CV for immediate consideration.

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty, Lifestyle, and Art brands across global markets.

Discover all our latest opportunities and industry updates on our website & follow us on LinkedIn, Facebook, Instagram & TikTok!

HR Manager – Luxury Heritage Lifestyle House – Salary up to £65,000

 

About:

• Luxury Heritage Fashion & Lifestyle House.
• Renowned for high quality craftsmanship and excellence.

 

About:

We are seeking an experienced and commercially minded HR Manager to oversee all HR and Talent activity across our UK retail operations, including standalone stores and concessions. This role combines strategic partnership with hands-on HR delivery, ensuring we attract, develop, and retain exceptional talent that reflects our brand’s luxury standards.

 

The HR Manager will act as the primary HR business partner for Retail Operations, Store Managers, and Concession Managers, championing a positive employee experience and driving people strategies that support business performance and brand culture within a luxury environment.

 

Responsibilities

• Own full-cycle recruitment for UK stores and concessions, from forecasting to onboarding.
• Build strong talent pipelines for key store roles and seasonal hiring.
• Partner with Store Managers to improve recruitment capability and interview standards.
• Serve as the main HR point of contact for all UK retail stores and concessions.
• Partner with Retail Operations to deliver people plans aligned with commercial priorities.
• Provide coaching, guidance, and challenge to Store Managers and Area Managers on HR matters.
• Support employee engagement initiatives and drive a culture of service excellence and brand values.
• Lead and manage ER cases (performance, conduct, capability, grievance) end-to-end, ensuring timely, fair, and compliant outcomes.
• Ensure all HR policies and processes meet UK employment legislation and brand standards.
• Manage relationships with recruitment partners where applicable.

 

Qualifications

 

• Bachelor’s degree or relevant experience, preferable CIPD Qualification or equivalent
• 5+ years’ experience in Human Resources
• Experience in retail or a luxury environment
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organisational, critical thinking and communications skills
• Attention to detail and good judgement

 

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

 

Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok