Client Specialist Jewellery

Downtown Toronto, ON, Canada

Salary $25 per hour + Commission 

 

We are a prestigious luxury jewellery company located in the heart of Toronto, seeking a polished and customer-focused associate to join our growing team.

This is an exciting opportunity for someone passionate about luxury retail, exceptional client service, and high-end timepieces and jewellery.

 

Key Responsibilities

• Deliver an elevated and personalized client experience
• Build and maintain strong relationships with clientele
• Achieve and exceed individual sales targets
• Support merchandising, inventory management, and boutique presentation
• Handle client inquiries professionally in person, by phone, and online
• Participate in client outreach and follow-up activities

 

Requirements

• Previous experience in luxury retail, jewellery, or high-end sales preferred
• Strong communication and interpersonal skills
• Professional appearance and presentation
• Results-driven with a passion for sales
• Ability to work flexible retail hours, including weekends

 

What We Offer

• Competitive base salary of $25 per hour base + Commission
• Opportunity to work with prestigious luxury brands
• Career growth within a premium retail environment
• Supportive and professional team culture

If you are passionate about luxury products and delivering exceptional customer experiences, we would love to hear from you.

 

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high caliber candidates with Fashion, Beauty, and Lifestyle brands across global markets.

 

Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Luxury Team Lead | Fine Jewelry & Timepieces

Are you passionate about luxury retail and client relationships, but still enjoy being on the sales floor?

We’re partnering with one of Toronto’s most respected luxury jewelers to find a Team Lead who will serve as both a top-performing salesperson and a mentor to the team. This is an opportunity to join a business built on exceptional service, craftsmanship, and long-term client relationships—where leadership is hands-on and every team member plays an important role.

About the Role

As Team Lead, you’ll lead by example while remaining actively engaged with clients. You’ll help coach and motivate the sales team, support daily operations, and create an elevated customer experience from the moment a client walks through the door.

This is an ideal opportunity for someone who enjoys developing people but doesn’t want to leave the sales floor behind.

What You’ll Do

• Deliver an exceptional luxury client experience while building long-term relationships.
• Lead by example through consultative selling and outstanding service.
• Coach and support the sales team to help maximize performance.
• Assist with floor leadership, daily operations, and team coverage.
• Partner closely with store leadership to ensure a seamless client experience.
• Foster a collaborative, positive culture where everyone contributes.

Who We’re Looking For

The ideal candidate will have:

• Experience coaching or mentoring others in a luxury sales environment.
• A strong clienteling mindset and ability to build lasting relationships.
• A polished, professional presence.
• A collaborative leadership style with no ego.
• A desire to build a long-term career with a respected family-owned business.

Why This Opportunity?

Unlike larger retailers, you’ll have the opportunity to make a visible impact within a close-knit organization where leadership is accessible, relationships matter, and employees are recognized for their contributions.

If you enjoy developing people, building meaningful client relationships, and working alongside a passionate team, we’d love to connect.

360 Talent is a luxury and premium retail recruitment consultancy connecting exceptional talent with leading Fashion, Beauty, and Lifestyle brands across North America and globally.